Data Collection & Usage

To provide a secure and personalized gaming experience, we collect and process the following types of information: 

✔ Registration Details – Name, email, date of birth, and other necessary account information. 

✔ Account Activity – Deposits, withdrawals, betting history, and transaction records. 

✔ Communication Logs – Customer support interactions, including live chat and email correspondence. 

✔ Device & Browser Data – Information on device type, operating system, and browser preferences. 

✔ Responsible Gaming Indicators – Data used to monitor and promote safe gambling practices.

Your data is collected to verify accounts, process transactions, prevent fraud, enhance security, and comply with regulatory requirements. We do not sell personal data to third parties.

Cookies & Tracking Technologies

We use cookies to optimize user experience and improve platform performance. Cookies help us: 

✔ Remember login details and user preferences. 

✔ Analyze website traffic and performance. 

✔ Detect and prevent fraudulent activity.

Users can disable cookies in their browser settings, but doing so may affect certain platform functionalities.

Data Protection & Security Measures

To maintain a high level of security, PinStars Casino implements: 

✔ Encryption technology to safeguard personal data and transactions. 

✔ Fraud detection systems to monitor suspicious activities. 

✔ Strict access controls to protect sensitive information.

Responsible Gambling & User Protection

We are committed to responsible gaming and offer various tools to help players stay in control: 

✔ Deposit & Time Limits – Manage spending and session duration. 

✔ Self-Exclusion – Restrict account access for a set period. 

✔ Support Resources – Access professional responsible gambling organizations for assistance.

User Rights & Data Access

As a registered user, you have the right to: 

✔ Access your stored personal data. 

✔ Request updates or corrections to your information. 

✔ Delete or restrict processing of personal data where applicable.

For any privacy-related requests, please contact our support team.

Data Sharing & Third-Party Disclosures

We do not sell personal data. However, information may be shared in the following circumstances: 

✔ Legal Compliance – When required by regulatory authorities. 

✔ Fraud Prevention – Collaborating with law enforcement and security agencies. 

✔ Regulatory Requirements – To meet Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.

International Data Transfers

As we operate globally, data may be transferred across jurisdictions. We ensure compliance with security and privacy regulations to protect your data.

Data Retention

We retain personal data only for as long as necessary to fulfill legal, regulatory, and operational obligations.

Privacy Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website.